Privacy Information — West Yorkshire Subsidence

This document explains what personal data West Yorkshire Subsidence collects via westyorkshiresubsidence.co.uk, and the purposes for which it is used.

Data Collection

Direct collection: When you submit a form or make contact through our site, we collect your name, email address, telephone number, the address of the property concerned, and details of the subsidence problem.

Indirect collection: Our website uses standard web technologies to collect data about your visit, including IP address, operating system and browser version, pages accessed, and time of access.

Use of Data

Your data is processed for the purpose of providing our referral service. This involves sharing your enquiry with subsidence professionals serving West Yorkshire, managing your enquiry through to connection with a suitable provider, maintaining and developing our website, and adhering to legal obligations where applicable.

Third-Party Access

We pass your enquiry details to selected subsidence specialists from our network. We also use third-party services for web hosting and site analytics. Where we are legally compelled to do so, we may disclose data to governmental or regulatory authorities. Your data is not sold to marketing companies or data brokers.

Legal Basis

Processing is carried out under the legitimate interests lawful basis as defined in the UK GDPR. For electronic marketing communications, we obtain your consent before sending anything.

Cookies

The site places cookies on your device for operational and analytical purposes. You can disable non-essential cookies through your browser at any time.

Data Storage Duration

Personal data is retained for a maximum of two years from your most recent contact, after which it is deleted securely.

Rights of Individuals

Under UK data protection law, you may request access to your data, ask for rectification of errors, request erasure, object to processing or seek restrictions, and ask for your data in a structured digital format. Please get in touch if you wish to exercise any right.

Security

We take reasonable precautions to ensure your personal data is secure.

Age Policy

This service is for adults only. Data from individuals under 18 is not knowingly collected.

Updates to This Document

This privacy information may be updated. The version on this page is always the most current.

Contact Details

Please contact us via the website for any data protection queries.